Orders are processed within 1–2 business days (excluding weekends and holidays).
Once shipped, delivery times depend on the shipping method selected at checkout:
- Free Shipping: 3–4 business days
- Express Shipping: 2–3 business days
Delivery times are estimates and may be affected by carrier delays or regulatory requirements.
If your order arrives damaged, incorrect, or missing items, please contact us within 30 days of delivery.
Email us at info@talariastingbike.com with:
• Your order number
• Clear photos of the issue
We will review your request and determine eligibility for a replacement or refund in accordance with our Refund Policy.
We accept secure online payments through approved payment providers available at checkout.
All transactions are encrypted and processed securely by third-party payment processors.
Available payment options are displayed during checkout.
No, there is no minimum order value required to place an order.
However, certain promotions or free shipping offers may require a minimum purchase amount.
Sales tax is calculated and applied at checkout where required by law.
The tax amount depends on your shipping address and applicable state or local regulations.
Your payment method is charged at the time your order is placed.
Orders are processed only after successful payment authorization.
Yes. Our website uses industry-standard security measures, including encryption and secure payment gateways, to protect your personal and payment information.
We does not store full credit card details on our servers.
The card security code (CVV) is:
- A 3-digit number on the back of most credit cards
- A 4-digit number on the front of American Express cards
This code helps protect against unauthorized transactions.
We ship to all eligible U.S. states.
At this time, we do not ship internationally.
We ship within the United States only.
We are continually reviewing our shipping capabilities and may expand service areas in the future.
Yes, you have to sign your packages.
Yes, we can ship to business addresses and a signature is available at the time of delivery.
No. We do not ship to PO Boxes
A valid residential or business street address is required.
If no eligible adult is available to sign:
- The carrier may attempt redelivery
- The package may be held at a local carrier facility
- The order may be returned to the sender
Additional shipping or handling fees may apply for returned packages.
Orders may be canceled before shipment. Once an order has shipped, it cannot be canceled.
All sales are final, except in cases of:
- Damaged items
- Incorrect items
- Lost shipments
Please review our Refund Policy for full details.
Official dealers typically provide a 2-year warranty covering manufacturing defects in the motor, battery, and critical components
If you experience any issues with your order, please contact us as soon as possible at:
info@talariastingbike.com
Include your order number and a brief description of the issue. Our team will review and respond promptly during business hours.
Pricing may change due to:
- Limited availability
- Distributor pricing changes
- Market demand
- Product allocation or rarity
All prices are clearly displayed before checkout.
Yes. We use secure, encrypted payment gateways and industry-standard security measures to protect your information.
We does not store full credit card details on our servers.
Bikes are shipped via LTL Freight in a protective crate. You will typically receive a tracking number and a phone call to schedule a delivery appointment.